If it shows up wrong, we make it right

These mugs are printed for the order. We don’t take one back because the joke felt different at the kitchen table, or because you changed your mind.

What we replace

A mug that arrives broken, or with a print that doesn’t match the product photos. We need photos before a replacement goes out. We won’t ask you to ship the broken mug back unless the printer requires it, and we’ll say so if they do.

What to send

• The name of the mug
• Photos of the damage or the bad print
• A photo of the packaging it arrived in

Send it all through the contact page.

Custom text

A name on the mug isn’t open yet, so there’s no custom-text order to cancel.