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Printed when you order it
Mug ShackCreations

Contact

Come tell us

Questions, broken mugs and wrong prints all go to the same place: a direct message.

There’s no shop to visit and no front desk. For a damaged mug, a print that doesn’t match the photos, or a question about a design, message us on either of these. Photos help if the mug arrived broken.

Writing about a broken mug?

Include the mug name, a photo of the damage or the bad print, and a photo of the box it came in. The returns page explains what we replace.

Heads up: this website doesn’t take card numbers. Never send payment details in a message.